Dominic Wainwright

Dominic Wainwright is a seasoned professional with extensive experience in customer success and project management within the SaaS industry. Currently serving as a Senior Customer Value Manager at Phenom since May 2021, Dominic engages with EMEA Elite and Enterprise clients to enhance adoption of the TXM platform. Previously, Dominic spent over a decade at IBM in various roles, including Customer Success Manager for Tier 1 accounts and leading contract renewals processes. Early career positions included a Business Analyst at Merrill Lynch and an Onsite Technology Recruiter at Hays. Dominic holds a BSc in Environmental Science from the University of Leicester and is a certified PRINCE2 Practitioner.