Mark MacDonald

Mark MacDonald has extensive work experience in various leadership roles in the technology and software industry. Mark most recently served as the Vice President, Global Customer Care at Phenom. Prior to that, they held the position of Vice President, Client Services & Support at Phenom as well. Before joining Phenom, Mark worked as the Vice President of Client Services at TargetX. Mark also has a significant background in professional services, having served in executive roles at OpenText and Metastorm, where they were responsible for revenue delivery, customer relationship management, and profit management. Mark has a proven track record of successful solution delivery, strategic account management, and business development. Mark started their career as a Sales Engineer at Acrodyne Industries, Inc.

Mark MacDonald obtained their Bachelor of Engineering (BE) degree with a concentration in Electrical Engineering and Business from Villanova University between 1991 and 1995. Mark later pursued a Master of Business Administration (M.B.A.) at Saint Joseph's University from 1999 to 2005.