Franz M. Koenig

Franz M. Koenig is a skilled professional with extensive experience in systems analysis, guest services, and marketing research. Currently serving as a Systems Control Analyst at Philadelphia International Airport since November 2014, Franz previously held positions including Guest Service Coordinator at Hersha Hospitality, where labor resources were managed to uphold Five-Diamond service standards. Educational background includes a Master of Science in International Marketing from Saint Joseph's University and a Bachelor of Arts in Aviation Management from International University Bad Honnef-Bonn. Prior roles encompass marketing strategies for educational programs, operational auditing in the aviation sector, team management for international athletic programs, and coaching at the national level for luge, highlighting a strong foundation in both operational efficiency and customer service.