Charles R. W.

Charles R. W. has a diverse work experience spanning multiple roles and responsibilities. From 2015 to the present, they have worked at Philadelphia Works as a Senior Office Service Assistant. In this role, they manage a significant budget and is the main point of contact for facility-related issues. Charles R. also handles customer relationship management tasks and supports the executive staff.

Prior to their current position, Charles worked at CGFNS International, Inc. from 2007 to 2014 as a Manager of Operations. Here, they supervised a team of 25 employees across various departments such as customer service, shipping, data entry, and document verification. Charles R. was also responsible for billing, invoicing, and overseeing payments to service vendors.

Charles' work experience also includes a role as a Departmental Client Service Manager at CGFNS International from 2000 to 2007. In this position, they managed mailroom operations, including coordinating the workflow for domestic and international packages with shipping companies. Charles R. also provided customer service support for both domestic and international calls.

Overall, Charles R. W. has extensive experience in office management, customer service, vendor management, and team leadership.

Charles R. W. attended Southern New Hampshire University from 2005 to 2009, where they obtained an Associate of Arts and Sciences (AAS) degree in Business Administration and Management. In addition, they have obtained several certifications in various subjects such as QuickBooks Pro 2020 Essential Training, Diversity, Inclusion, and Belonging, Inventory Management Foundations, Operations Management Foundations, and Cybersecurity Foundations, all from LinkedIn. These certifications were obtained between January and March 2021.