Alexander Gamygin

Alexander Gamygin is a seasoned professional with extensive experience in customer service and product management, currently serving as a Senior Product Group Manager at Philip Morris International since June 2012. In this role, Alexander oversees two product groups focused on enhancing Customer Service and Support, ensuring that they adapt proactively to market demands. Previous positions include Customer Care Manager, Manager of Consumer Engagement, and Trade Activation Manager at Philip Morris International, where Alexander emphasized digital transformation and customer satisfaction. Prior experience also includes leadership roles in customer care and CRM at PLC AlfaStrakhovanie and "New Telecommunication," as well as contact center development at Mobile TeleSystems. Alexander holds a degree from Bauman Moscow State Technical University, earned from 1995 to 2001.