Nicolas Correa is an experienced professional with a strong background in product management and technical leadership at Philip Morris International since March 2011, where roles have included Product Manager for Customer Care Interaction Management B2C, Technical Lead for the same domain, and Data Science Lead for Operations. Key achievements include defining product vision, managing omni-channel interactions using Twilio and Salesforce integration, and leading an in-house AI Product Team. Prior experience includes IT project management and technical roles at Avaya, IBM, PricewaterhouseCoopers, and U-75. Nicolas holds a Bachelor’s Degree in Computer Science from UADE and additional certifications in networking and Scrum.
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