Shadya Console

Shadya Console has extensive experience in customer care and digital marketing, currently holding multiple leadership roles at Philip Morris International since October 2021, including Team Lead for Customer Care Acquisition and Strategy and Digital Channels Lead. Prior to this, Shadya operated as a freelance digital marketing professional from May 2018 to October 2021, focusing on social media management and content creation for various food entities, as well as managing digital presence for "Think Tattoo." Earlier roles include after-sales representative at eboutic.ch, communication specialist at Blancpain SA, and digital marketing project leader at Swatch Ltd., where responsibilities encompassed content creation, digital strategy implementation, and public relations efforts. Shadya holds a Bachelor's degree in Public Relations and Advertising from Polycom, complemented by a Federal Diploma in Public Relations and a certificate of advanced English from LSC School of Toronto.