Carmela Prospero

Carmela "Eya" Prospero possesses extensive experience in administrative management and executive assistance within Philippine Airlines, beginning in 2004 and advancing to the role of Administrative Manager and Executive Assistant since 2014. In this capacity, Carmela provides critical support to the President and COO, addressing customer complaints, special requests, and stakeholder concerns around the clock. Previous roles include Admin Officer and Executive Secretary, where responsibilities involved handling media relations and logistical requirements. Carmela's career began with clerical positions in the Mabuhay Miles program, leading to a solid foundation in customer service and operational support. Academically, Carmela holds a Bachelor of Science in Tourism from the University of Santo Tomas and a secondary education degree from La Consolacion College.