Denny Chen

Denny Chen is a seasoned professional with extensive experience in sales operations and customer service management, currently serving as Sales Operations Director at Philips since 2007. In various roles, Denny has led initiatives to enhance sales processes, optimize order management, and improve customer satisfaction through strategic implementations and performance monitoring. Prior to Philips, Denny held significant positions at GE Healthcare, including Service Training Manager and Service Repair Center Manager, where achievements included the establishment of a repair center in China and recognition as an Outstanding Instructor. Denny holds a Master of Business Administration from Tsinghua University, alongside multiple certifications in management and leadership from prestigious institutions such as Guanghua School of Management and China Europe International Business School.