Hai Ming Wang is currently the Global Modality Performance Manager at Philips, where they manage MR modality performance for assigned markets and lead service operations projects. With a focus on improving service delivery excellence and customer satisfaction for over 10,000 Philips MR customers, they implement performance management strategies and financial processes. Previously, Hai Ming served as an MR Field Service Engineer and Global Product Support Specialist, providing high-quality service support and driving process improvements within MRI customer experience. Their experience also includes serving as a National Technical Support Specialist, where they delivered technical support and training.
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