Rafael Mendes is a skilled support analyst with three years of experience in customer support, currently serving as a Senior Support Technician at Philips. Previously, they worked as a Support Analyst at Hi Platform, where they provided B2B technical support and collaborated with several teams to enhance customer experience. Rafael also has a background in sales consulting at AutoBoos, focusing on customer interactions and digital marketing strategies. They are pursuing a Bachelor's degree in Systems Analysis and Development from UNIASSELVI and have completed their education at Sistema de Ensino Energia.
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