Renata Cantamessa is a Senior IT Support Analyst specializing in Zabbix monitoring, currently working in the incident management and monitoring area at Teleperformance. With a background in IT support and incident management roles at Teleperformance Brasil, Renata has developed expertise in managing incidents and monitoring technologies. Prior to this, Renata held various roles including administrative assistant and office helper at companies such as Lourencini Supermercados and Lopemo Comercio e Montagem Ltda. Renata completed a Technology degree in Information Technology at UNINOVE and holds a Technical Assistant degree in Business Administration.
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