Shachar Twito serves as the Service, Operations & Transformation Programs Director at Philips Healthcare since March 2016, leading initiatives to transition the organization to digital solutions utilizing a SaaS business model. Prior to this role, Shachar held several key positions at Orbotech, including NPI and Customer Support Operations Director, where responsibilities spanned regions such as Korea, South East Asia, and Japan, overseeing Customer Service operations and ensuring product performance and customer satisfaction. Shachar also managed new product introduction processes and demonstrated expertise in balancing the needs of R&D, customer support, and operational excellence throughout various roles, contributing to successful product launches and service improvements. Shachar holds an MBA from The Open University of Israel and a BASc in Computer Science from The Academic College of Tel-Aviv, Yaffo.
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