Erica Liaw

Senior CX Agent at Phillip Jeffries

Erica Liaw is currently a Sales Support Specialist at Phillip Jeffries Ltd since August 2021. Prior to this, Erica worked as an E-Channel Service Desk Officer at Julius Baer from April 2020 to August 2021. Before that, Erica was a General Insurance Operation Processing Officer at Etiqa Insurance Singapore from June 2019 to March 2020. Erica also has experience as a Customer Service Specialist at UOB from September 2018 to May 2019. Erica is currently pursuing a Bachelor of Business in Business Administration and Management at Singapore University of Social Sciences, after completing a Diploma of Education in Customer Experience Management with Business from Republic Polytechnic.

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