Susan A.

Susan A. is an experienced professional in customer and client experience management, currently serving as the Director of Customer Experience at Phillip Jeffries Ltd since October 2020. Prior to this role, Susan A. held positions at GLAMSQUAD, where responsibilities included Director of Client Experience and Senior Manager of Client Experience from May 2016 to March 2020. Additionally, Susan A. worked at The Estée Lauder Companies Inc. focusing on retail as a Retail Sales Manager from February 2007 to April 2016, managing and enhancing customer interactions in the beauty industry.