Rafael Mendes is a Support Analyst with 3 years of experience in customer support, currently serving as a Senior Support Technician at Philips since 2025. Previously, they worked as a Support Analyst at Hi Platform, providing B2B technical support and collaborating with various teams to enhance service quality. Rafael also gained experience in sales consulting at AutoBoos, where they managed customer interactions and social media marketing. They are pursuing a Bachelor's degree in Systems Analysis and Development at UNIASSELVI, enhancing their technical expertise.
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