Shivam Mishra has extensive experience in customer service and quality management across leading companies in the electrical and cable industries. Starting as a Service Incharge at Syska LED from January 2017 to October 2018, Shivam was responsible for developing and monitoring customer service functions and coordinating spare parts for complaints throughout India. From November 2018 to October 2020, Shivam served as Service Incharge at Finolex Cables Ltd, focusing on customer service development within assigned territories and ensuring timely completion of tasks. In the role of Assistant Manager at GreatWhite Electricals Pvt Ltd from October 2020 to March 2022, Shivam managed customer service and quality functions across the North Region, maintaining strict adherence to turnaround times for work completion. Currently, Shivam holds the position of Deputy Manager at Philips since March 2022. Shivam holds a Bachelor of Technology (B.Tech.) degree in Electrical and Electronics Engineering from Krishna Institute of Engineering and Technology, Ghaziabad, with a score of 72.9.
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