Thomas Visser

Thomas Visser is a seasoned professional with over a decade of experience in design and customer engagement strategy, currently serving as the Lead Customer Engagement Strategy at Philips since September 2013. Visser leverages design thinking and consulting to enhance interactions with key clients and drive customer insights. Previous roles include leading digital design initiatives in women's healthcare and spearheading design research in remote patient monitoring services, as well as contributing to various innovative design projects throughout academia and the corporate sector. Education includes a PhD in Interaction Design from Delft University of Technology, alongside degrees in Industrial Design, underscoring a strong foundation in user-centered design and research methodologies.