PHM Management
Donald Carter is a seasoned hospitality professional with extensive experience in hotel management and operations. Currently serving as the Chief Executive Officer of Carter Hospitality LLC since July 2021, Donald also holds the position of General Manager at First Residential and Task Force General Manager at PHM Management. Previous roles include Sir Ops Manager at Marriott International and multiple managerial positions at La Quinta Inns & Suites and Starwood Hotels & Resorts Worldwide. Donald's background encompasses budget management, staff training, front office operations, and customer service excellence, complemented by a degree in Hospitality Management from Northampton Community College.
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PHM Management
Welcome to PHM Management Whether your forte is luxury or select service, our team brings solid credentials, proven track records and a roster of well-networked contacts to your hotel. Our consulting services start bringing in business from the very beginning. Whether it’s day one, day 180 or any day in between, when you choose PHM Management, you choose real results and real revenue. Our 100+ consultant team has a wealth of knowledge and depth of understanding to offer each hotel. Since our inception, we’ve completed more than 9600 assignments ranging from luxury hotels to select services in nearly every major city across the United States. Our consultants are able to drive immediate revenue to your hotel through their national relationships and their hard-won operational experience. We’re bringing in the business you want and operational efficiencies that we flow to the bottom line. Our Services include Operational Consulting, Task Force, Trial Placement, Direct Hire, Lead Qualification, New Business Development, Sales, and Catering Audit and Asset Management. We have the bench strength of over 100 Consultants at every level and capacity: • General Manager • Director of Operations/Rooms Division • Director of Finance/Controller • Accounting Manager • Director of Human Resources • Director of Sales/Marketing • Sales Manager • Director of Revenue Management • Revenue Manager • Director of Catering/Convention Services • Catering Sales Manager • Convention Service Manager • Executive Housekeeper • Housekeeping Manager • Chief Engineer • Director of Food and Beverage • Executive Chef/Sous Chef