Robert Merriweather Jr.

Robert Merriweather Jr. is an experienced IT professional with a strong background in system support and desktop services, currently serving as a System Support Specialist and Service Desk Technician at the Public Health Management Corporation since August 2011. Expertise includes Service Desk methodologies, ITIL principles, and network infrastructure troubleshooting, with proficiency in major Windows-based applications and user account management within Active Directory. Additional experience includes providing desktop support to medical facilities and educational institutions, delivering adult computer literacy instruction, and assisting in customer support roles at various organizations. Robert holds a Bachelor of Science in Computing and Security Technology from Drexel University and has earned an Associate degree in Computer Information Studies from the Community College of Philadelphia, along with a certificate in Computer and Network Support from DPT Business School.