Laura Tuckwell

Client Engagement Lead - UK Client Services at PHMG

Laura Tuckwell has several years of experience in various roles. Laura started their career in 2008 as a Supervisor at Thorntons and worked there until 2013. From 2013 to 2014, they worked as a Waitress at Bella Italia. In 2014, they were a TESOL Teacher at Sriyapai high school. Subsequently, they worked as a Customer Service representative at AO from 2016 to 2017. Laura'smost recent experience is at PHMG, where they have held multiple roles since joining in 2017. Laura started as a Client Services Executive and then moved to the position of Account Manager. Currently, they are the Client Engagement Lead - UK Client Services. In their role at PHMG, they are responsible for maintaining relationships with clients, providing account management, customer care, and audio branding advice. Additionally, they ensure clients receive value from the services, resolves issues, and delivers outstanding customer care. Overall, Laura Tuckwell has a diverse range of experience in various industries.

Laura Tuckwell obtained a Bachelor of Arts degree in Business Studies from Leeds Beckett University in the years 2010 to 2013. Prior to that, they completed their A-Level Business Studies Double award at The Whitby High School from 2008 to 2010. Laura also holds additional certifications in Management Consulting Essentials from the Institute of Consulting, TESOL from INTESOL WORLDWIDE LIMITED, and a Level 3 award in Leadership and Management from the Institute of Leadership & Management (ILM).

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