Phocas Software is top-ranked in 34 categories in the world's largest business intelligence software survey, BARC's The BI Survey 19. Phocas gives customers the ability to create unlimited reports (queries) and dashboards and drill into the underlying data to follow a train of thought. Phocas develops visualisations for functionality and to match business outcomes and industry-specific metrics.  

Information Technology

Phocas Software

Phocas Software's headquarters in Sydney, Australia

This department manages and oversees customer inquiries and support services to enhance client satisfaction.

Customer Support

The Software Development Team at Phocas Software is responsible for designing, building, and maintaining high-quality business intelligence software products. This team creates complex reports, intuitive dashboards, and robust data visualizations, ensuring they align with specific business outcomes and industry metrics. Additionally, they perform rigorous testing to ensure the software is reliable, scalable, and meets customer needs, while continuously enhancing features and performance.  

Software Development Team

The Customer Success and Support team at Phocas Software focuses on ensuring customers achieve their desired outcomes with the company's business intelligence tools. They provide tailored guidance, troubleshooting, training, and implementation services to maximize user satisfaction and product value. This team comprises various roles, including Customer Success Managers, Consultants, and Support Analysts, all dedicated to delivering exceptional customer experiences and fostering long-lasting client relationships.

Customer Success and Support

The Sales and Business Development team at Phocas Software is responsible for driving growth and cultivating relationships with potential and existing clients. This includes identifying new business opportunities, conducting product demonstrations, and negotiating contracts. The team works collaboratively to understand customer needs and tailor solutions that leverage Phocas's business intelligence tools to enhance business outcomes. Their expertise ensures customers can effectively utilize Phocas's software to create meaningful reports and visualizations.

Sales and Business Development

The Leadership Team at Phocas Software is responsible for steering the company's strategic direction, fostering innovation, and ensuring operational excellence across all departments. Comprised of key executives, including the CEO and CMO, this team collaborates to enhance product offerings, drive customer success, and cultivate strategic partnerships, all aimed at maintaining Phocas' position as a leader in business intelligence software.

Leadership Team

This department focuses on managing client relationships and driving sales strategies to grow business revenue.

Sales Management

This department focuses on designing, coding, and maintaining software applications and systems.

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Other teams

Software Development Team

Customer Success and Support

Sales and Business Development

Leadership Team

Sales Management

Software Development