Phocas Software
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- Customer Success and Support
Customer Success and Support
About
The Customer Success and Support team at Phocas Software focuses on ensuring customers achieve their desired outcomes with the company's business intelligence tools. They provide tailored guidance, troubleshooting, training, and implementation services to maximize user satisfaction and product value. This team comprises various roles, including Customer Success Managers, Consultants, and Support Analysts, all dedicated to delivering exceptional customer experiences and fostering long-lasting client relationships.
Team members
Alex Des-Forges
Customer Success Leader
Alydd Morgan
Customer Support Analyst
Bailey Horne
Professional Services Consulta...
Bill Allen
Professional Services Consulta...
Carl Jones
Professional Services Consulta...
Chris Leverington
Customer Success Consultant
Denis To
Professional Services Consulta...
Divya Orr
Strategic Accounts, Customer S...
Erin Cullen
Customer Success Manager
Hollie Harrison
Customer Success Consultant
Jonathan Notman
Account Manager & Customer Suc...
Katie Horgan
Customer Success Manager
Kelly Perkins
Senior Professional Services C...
Lara Kendall
Customer Success Manager
Lina Tamkunaite
Customer Success Manager
Marc Fielding
Services Consultant
Matt Ananin
Implementation Consultant
Mike Hills
Global Customer Officer
Paul Koch
Customer Success Consultant
Ray Charlton
Services Consultant
Samia Jarrar
Head, Customer Experience
Sarah Smith
Major Accounts Consultant
Tara Bode
Graduate Support Consultant
Tom Falter
Acting VP, Customer Experience
Tommy Piggee
Senior Services Consultant
Valerie MacFarlane
Customer Support Manager
Victoria Guevara
Professional Services Consulta...
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