Natalie Spivak

Natalie Spivak is a seasoned technical writer with extensive experience in creating and maintaining technical documentation across various industries. Currently serving as Technical Writer III at Phoenix Defense, LLC., since December 2024, Natalie previously led the documentation team at Massey Services, Inc., where significant achievements included a 20% increase in user satisfaction ratings through the implementation of a feedback system. Natalie's expertise encompasses user needs analysis, project management, and quality assurance, honed during tenure at Lockheed Martin and earlier roles. Educational credentials include a Master of Science in Information Technology from Florida State University and a Bachelor of Arts in Technical and Scientific Communication from the University of Central Florida.