Damian Nikolic

Damian Nikolic is an experienced professional in investment operations and application support, currently serving as an Investment Operations Technical Analyst at Phoenix Group since July 2022. In this role, Damian collaborates with subject matter experts to enhance existing processes using Lean Six Sigma methodologies and translates requirements into clear specifications for development. Prior to this, Damian worked at The Wilkes Partnership Solicitors from January 2012 to June 2022, holding positions including Application Support Analyst, where key areas of development for the practice management system were identified, and 2nd Line Support Engineer, focusing on resolving escalated issues. Additional experience includes First Line Support and Office Junior, where essential support services were provided and administrative tasks were performed, respectively.