Niki Craigen

HR Delivery Manager at PHOENIX Medical Supplies Ltd

Niki Craigen is an experienced HR professional with a diverse background in human resources management across various industries. Currently serving as HR Delivery Manager at PHOENIX Medical Supplies Ltd since September 2021, Niki previously held roles including HR/Recruitment Manager at SMC Premier Cleaning, Regional Human Resources Business Partner at GEOAmey, and Regional HR Officer at Store Twenty One. Niki's early career included positions at Ofsted, Hilton Worldwide, Macdonald Hotels, Chess Partnership, Initial Style Conferences, and Heythrop Park, demonstrating a strong expertise in recruitment, policy implementation, talent development, and operational HR support. Niki is committed to enhancing organizational effectiveness through strategic human resource initiatives.

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Manchester, United Kingdom

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PHOENIX Medical Supplies Ltd

Our vision is to be the best integrated healthcare provider, wherever we are. For us, this means providing each customer with the best possible products and services. PHOENIX is a large and successful group of companies ensuring patients and the public have access to high-quality healthcare in the UK and across Europe. We specialise in medicine distribution, pharmaceutical care and pharmacy- based primary care services. We work in partnership with the NHS, healthcare commissioners and providers as well as pharmaceutical manufacturers. Our companies include Rowlands Pharmacy, PHOENIX Healthcare Distribution, PSUK, Numark, Nupharm and Nucare. We directly manage over 500 community pharmacies and support over 3,500 others, we deliver over 250 million packs of medicines each year through 13 depots situated across the UK. We employ over 6,000 people who provide support to the 25 million patients who visit our owned and supported pharmacies each year. Across Europe, PHOENIX operates in 26 countries, often as market leader, with 34,000 employees, 14,000+ owned and supported pharmacies, 152 medicine distribution centres, 136 million patient visits and a revenue of £24 billion.