Benjamin Heldner

Benjamin Heldner serves as a Senior Product Manager at Phonak since August 2005, with previous roles including Product Manager and Head of Technical Support and Education for FM products. Responsibilities encompass supporting group companies, providing servicing tools and training for FM systems, and analyzing quality issues in the market. Prior to Phonak, Benjamin Heldner worked as a Mechanician at Ascom AG from August 1996 to August 2001, focusing on assembling test systems and fabricating components for telecommunication products. Education includes a Bachelor in Microtechnology from the University of Applied Science, Biel-Bienne (2001-2005), and Certificate of Advanced Studies in Innovation and Change Management (2019) and AI for Business (2023) from Berner Fachhochschule BFH.