Nicole Klutz

Nicole Klutz is a seasoned professional in customer success and training excellence, currently serving as the Senior Manager Customer Success Training Excellence at Phonak since April 2023. Prior to this role, Nicole held various positions at Sonova Group from April 2014 to April 2023, including Senior Manager Customer Success Training Excellence, Senior Audiology Training Excellence & Development Manager, Sales Enablement Manager, Audiology & Education Manager, and Product Manager. Nicole's academic credentials include a Master of Business Administration from the University of Illinois Urbana-Champaign and a Doctorate of Audiology from Western Michigan University, complemented by a BA in Communication Sciences & Disorders from the University of Maine.