Robert Johnson

Sr. Director, Customer Experience, Learning & Development at Phone.com

Robert Johnson has a diverse work experience in various roles related to customer experience, learning and development, training, and operations management. Robert has held positions such as Sr. Director, Director, Sr. Manager, AVP, Director of Quality and Training, Site Director, Director Of Operations, Operations Manager, and Manager in companies like Phone.com, Motivo Apparel, Rock Content, Advanced Communications Group, TSD Global, StarTek, and TMG Marketing. Robert'sroles have spanned from 2008 to the present, showcasing their extensive knowledge and expertise in the field.

Robert Johnson holds a Bachelor of Business Administration in Organizational Leadership from Southern New Hampshire University. Robert obtained additional certifications in Agile Instructional Design, Instructional Design Essentials, Talkdesk Agent Certification, Talkdesk Supervisor Certification, and ion Certified in 2020 and 2021.

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Previous companies

Startek logo
TSD Global logo
Rock Content logo

Timeline

  • Sr. Director, Customer Experience, Learning & Development

    April, 2023 - present

  • Director Of Customer Experience And Learning And Development

    November, 2021

  • Sr. Manager, Learning And Development

    May, 2021

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