Smruthi L

Smruthi L is a Senior Process Designer in CX Strategy at PhonePe since July 2025, previously serving as a Customer Success Manager at Nanoprecise Sci Corp, where responsibilities included leading global AI/IoT programs to enhance product strategy and execution. Earlier roles include Stakeholder Delight Associate and Project Management Associate at Give, where Smruthi managed donor engagement programs, and Associate Engineer at Volvo Group, driving cross-border innovation integrating Virtual Reality into design workflows. Smruthi also worked as an Educator at Unacademy, receiving accolades for exceptional teaching. Smruthi holds a Bachelor of Engineering in Mechanical Engineering from Bangalore University and has completed a Product & Growth Program at GrowthX®.