Tanushree Pathak

Tanushree Pathak is an accomplished professional in customer experience and strategy, currently serving as the CX Strategy Head at PhonePe. With a robust background at prominent companies, Tanushree previously held the position of Head of Customer Experience and Returns at Shopee, and Associate Director at Myntra Jabong. Tanushree's tenure at Flipkart included key roles such as Senior Manager for the Flipkart Plus Customer Loyalty Program, Senior Manager for Mobiles Growth, and Chief of Staff for Planning. Earlier career experience includes serving as a Program Manager at GE Power & Water. Tanushree holds a BTech in Computer Science from Galgotia's College of Engineering and an MBA in Marketing/IT from the Indian Institute of Management Mumbai.