Angelica Ielpo

Angelica Ielpo is an experienced professional in the banking and financial sector, currently serving as Team Leader at Phonetica since January 2023. Previously, Angelica held various positions at RBS - Retail Banking Services from August 2015 to December 2022, including Team Leader, Vice Team Leader for outbound financial services, Tutor di Sala, and Operatrice telefonica. Angelica's early career at CALL & CALL Holding SpA spanned from March 2002 to July 2015, where responsibilities included customer service roles for multiple clients such as Agos Ducato, Enerxenia, WWF, UNHCR, and Tele2. Angelica completed education at I.T.I.S. Parco Nord from 1990 to 1995.