PhoneTrack is a voice and call analytics solution for Brazilian companies. We offer tools to manage and analyse marketing and sales leads.

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Analytics

Data

Information Technology

Marketing

Software

PhoneTrack

PhoneTrack's headquarters in Curitiba, Brazil

Marcio Pacheco Jr.

Victor Hugo Barros

Ana Paula Gottsfritz Andrade

Carlos Marian

Thalita Galvão

Amanda Naito Alves Chagas

Marcio Conceicao

Marcelo Castilho

Willer Neto

This department manages infrastructure support and implementation services.

Infrastructure Support

This department focuses on creating, testing, and maintaining software applications.

Software Development

The Customer Success Team at PhoneTrack is dedicated to ensuring clients maximize the value of the voice and call analytics solutions offered. This team focuses on onboarding new customers, providing ongoing support, and analyzing usage patterns to foster strong relationships and drive customer satisfaction. By proactively addressing client needs and facilitating effective communication, they contribute to client retention and success within the competitive Brazilian market.

Customer Success Team

This department handles customer inquiries and provides support to ensure a positive experience.

Customer Support

This department focuses on collecting, processing, and analyzing data to support decision-making and strategic planning.

Data Analytics

This department manages data quality, compliance, and performance monitoring to ensure data integrity and accountability.

PhoneTrack

Org chart

Teams

Infrastructure Support

Software Development

Customer Success Team

Customer Support

Data Analytics

Data Governance

Offices

PhoneTrack

Org chart

Teams

Infrastructure Support

Software Development

Customer Success Team

Customer Support

Data Analytics

Data Governance

Offices

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