Chandan Kumar Prasad is an accomplished professional with extensive experience in technical support and process management. Currently serving as a Senior Technical Support Specialist at Photon since February 2022 and also holding the position of Senior Process Specialist at Fidelity Investments since October 2019, Chandan has developed a strong skill set in customer management and support. Previously, Chandan worked as a Senior Customer Executive Management at Capita India Pvt Ltd from April 2017 to September 2019 and began a career in customer support as a Customer Support Associate at Intelenet Global Services Private Ltd. from May 2016 to November 2016. Chandan holds a Bachelor of Commerce in Accounts & Finance from St. Anthony's College Shillong, earned between April 2012 and March 2015.
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