Photon
Shashank Dwivedi is an accomplished professional with extensive experience in customer success, product management, and business analysis, currently serving as Associate Director of Customer Success at Photon since December 2016. Previous roles at Photon include Lead Business Analyst and Account Manager, where Shashank focused on process mapping, problem solving, and user experience design. Prior to Photon, Shashank worked as a Senior Business Analyst at InforcePRO® software and held various analyst positions at Photon Infotech. Shashank's educational background includes an MBA from the Indian Institute of Technology, Madras, and a Bachelor's degree in Computer Science from Birla Institute of Applied Sciences, Bhimtal. Shashank’s skills encompass requirements gathering, stakeholder management, project planning, and market research, highlighting a strong capability in delivering solutions that meet client needs.
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Photon
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Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace Digital HyperExpansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries. Learn more at www.photon.com