Jonathan Bell is an experienced IT Systems Analyst currently at Phreesia since November 2021, with a progressive career in technical support and help desk services. Prior to this role, Jonathan held various positions at CTG, including Knowledge Manager/SME, where responsibilities included managing the knowledge base and attending client meetings for project kick-offs. Jonathan has extensive experience in troubleshooting and providing remote support across multiple platforms, as well as assisting in training new hires. Jonathan's background includes customer service roles at Complete Payroll, collections at Premiere Credit of North America, and technical internships, complemented by a Bachelor of Business Administration in Management Information Systems from Medaille College and an Associate Degree in Network Technology from Bryant and Stratton College.
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