Jocelyn Chen

Jocelyn Chen is a Retail Director at Piaget, where they leverage over a decade of experience in luxury retail to drive operational excellence and enhance customer engagement. Previously, they held positions as Head of Retail at Delvaux and National Retail Operations Manager at GIVENCHY, mastering luxury retail management and team empowerment. Jocelyn's earlier role as City Manager at TOD'S Group contributed to their deep expertise in the industry. They are currently pursuing an Executive MBA at NEOMA Business School, dedicated to fostering innovation and collaboration within the luxury sector.