Karol Chen is an accomplished Customer Experience Manager at Piaget since February 2022, responsible for overseeing brand experience and event functions, including high-end client activations and retail events. Prior to this role, Karol served as PR & Media Manager at Piaget, where duties included 360 communication strategy planning and media collaboration. Previous experience includes PR & Social Communications Manager at McLaren Automotive Ltd and Senior Account Manager at BlueFocus, along with early positions in public relations at HNA Aviation and Tourism Group and internships in news editing and event assistance. Karol holds a Master of Science in Management (Finance) from Durham University and a Bachelor of Arts in Slovak Language and Literature from Beijing Foreign Studies University, complemented by an exchange program at Univerzita Komenského v Bratislave.
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