Christelle Tissot

Christelle Tissot is an accomplished professional with extensive experience in client success management and consulting within the technology and digital sectors. Currently serving as Director of Client Success Management and Head of Customer Success at Piano since February 2021, Christelle Tissot previously held significant roles at AT Internet from February 2010 to February 2021, including Head of Customer Success for Southern Europe and Head of Consulting. Notable achievements include enhancing customer retention and value, establishing a Customer Success department, and implementing Salesforce CRM. Prior roles include E-commerce Project Manager at inmac wstore and Customer Service Employee at Fnac. Christelle Tissot holds two Bachelor's degrees in Informatique and Systèmes Informatique et Logiciels from Pierre and Marie Curie University, and a Licence in Histoire de l'art from Université Panthéon Sorbonne.