Jacqueline Heinrich

Jacqueline Heinrich is an accomplished professional with extensive experience in client services and project management. Currently serving as an ISO Audit Project Manager and Client Services Manager at PICS Telecom since February 2020, Jacqueline has successfully engaged in workflow management and relationship building across various departments. Prior roles include Client Relations Manager at UniLink Inc., where Jacqueline maintained sales reports and managed an online order database, and Business Development & Events at LT Rental Services, focusing on exemplary customer service and relationship management. Jacqueline's experience also encompasses roles in client services, business development, and online video production, supported by a B.A. in Media Study from the University at Buffalo and an A.A.S. in Visual Communications from Monroe Community College.