Shawn Staples

Shawn Staples is a seasoned professional with extensive experience in business development and customer service. Currently serving as a Senior Business Development Executive at PICS Telecom since July 2019, Shawn focuses on attracting new clients and managing growth-related risks. Previous roles include Inside Sales Representative, where responsibilities involved collaborating with sales and operations to enhance customer service, and Shipping and Receiving Specialist, ensuring accurate order verification and logistics. Prior experience at Paychex included positions as Insertion Operator and Fulfillment Specialist, optimizing workflow and maintaining package integrity. Additionally, Shawn moderated online content at Twitch, demonstrating a strong understanding of community management and policy enforcement. Earlier work experience also includes warehouse operations at One Communications and culinary roles at Forest Hill Restaurant. Shawn graduated from Hilton High School in 2005.