Mike Robert Mahlangu has extensive experience in customer service and operations management, currently serving as the Head of Delivery Operations at Picup since May 2022, after holding the role of Learning and Development Manager. Prior to Picup, Mike worked at TymeBank as a Customer Service Team Manager from May 2021 to May 2022, emphasizing sales and customer satisfaction. Previous roles include Sales Team Leader at Affinity Health RSA and Quality Assurance Analyst at One Plan Insurance. Mike's career also features significant positions at CCI South Africa, Merchants BPO, and a strong foundation in PC Engineering from College Campus, demonstrating a commitment to enhancing operational efficiency and customer engagement throughout various sectors.
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