Fran O'Hagan

Pied Piper helps brands improve the omnichannel sales & service performance of their retail networks. Pied Piper is Well Known for • Using data to measure which retail experiences—both digital and in-person—drive sales • Developing fact-based sales best practices for industries and clients • Developing and running "Retail Performance Bonus"​ programs for brands and manufacturers to encourage successful retailer behaviors to drive profitability and customer loyalty Examples of Pied Piper programs: Prospect Satisfaction Index® (PSI®) • Fact-Based Mystery Shopping to Turn More Shoppers into Buyers℠. In-Person --- Internet/Email --- Telephone • Easy to Order · Accurate & Effective · No Set-Up Cost · Easy-To-Use Reporting · 10+ Years Proven Success • Automotive Mystery Shopping • Also Motorcycle, Power Equipment (including UTVs/Side-by-Sides), Heavy Trucks, RV and Marine Dealership Facility Evaluation/Audit Programs to Encourage Effective Facility Improvement and Upgrades. Pied Piper Training℠ to Encourage Dealership Employees to Become More Helpful. Pied Piper Consulting® to Help Clients Exceed their Objectives. Other Examples: Defector Diagnostic Survey℠ to Learn to Keep More Customers, Dealer Performance Bonus Programs to Increase Manufacturer and Dealer Profitability while Paying for a Better Customer Experience, "Spin-to-Win"​ Sales Incentive Programs with Reloadable Debit Cards to Encourage Effective Salesperson/Dealership Behavior, Pied Piper Purchase Funnel 2.0℠, Lease Return Programs, Vehicle Delivery Programs, Co-op Advertising Programs, Point-of-Sales Kiosk Programs, Brand Image Element Leasing Programs, Best Practices Consulting.