Acs Karen Jefferson-Walker

Customer Service Representative at Piedmont Community Health Plan

Karen Jefferson-Walker, ACS, has a robust background in customer service and case management, currently serving as a Customer Service Representative at Piedmont Community Health Plan since January 2017, where a commitment to customer satisfaction is paramount. Prior experience includes a tenure at Genworth from June 2009 to March 2016, where multiple roles were held, including Senior Case Manager, Quality Coordinator, and various support and leadership positions. With a Data Entry Diploma from Phillips Business College and a solid educational foundation from E.C. Glass High School, Karen possesses excellent time management and prioritization skills, complemented by a focus on quality assurance and coaching in previous roles.

Location

Sun City Center, United States

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Piedmont Community Health Plan

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Piedmont Community Health Plan (Piedmont) is a provider-sponsored health insurer located in Lynchburg, Virginia. At Piedmont, we believe that insurers and healthcare providers should be collaborators, not competitors, to ensure that our communities receive the best possible care at the lowest possible cost. Our approach is to think and behave like a not-for-profit, administer like a for-profit, and manage care as a provider-sponsored plan. Piedmont has over 25 years of health insurance experience. We offer a variety of commercial products, including individual health plans, employer-owned health plans and employer-sponsored health plans. We provide health insurance coverage to members across Central Virginia. Our provider network includes primary care physicians, specialists and hospitals located across Virginia. We also provide for out-of-state coverage. To learn more about Piedmont, please visit www.pchp.net.


Employees

51-200

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