Piedmont Healthcare
Kimberly Nye Thomas has extensive experience in customer service and administrative roles across various sectors, including healthcare and emergency management. Currently serving as a Patient Rep Coordinator in patient experience at Piedmont since May 2022, Kimberly is involved in patient advocacy, quality assurance, and outreach initiatives. Previous work at Piedmont included roles in patient access, managing emergency department registrations and maintaining HIPAA compliance. Prior to this, Kimberly held positions at Lowe's Companies, Inc., RE/MAX Town & Country, and various law enforcement agencies, demonstrating strong organizational and administrative skills throughout a career that began in 1989. The breadth of experience encompasses both direct client interaction and support roles, showcasing a commitment to quality service and operational efficiency.
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