Piedmont Natural Gas
Sherry Ferguson is an experienced Operations Manager at Piedmont Natural Gas since September 2011, specializing in various systems including Microsoft Teams, IVR, and PowerBI, and contributing to the implementation of software solutions such as Salesforce and Workday. Prior to this role, Sherry served as Call Center Manager at Charlotte Mecklenburg Utilities from February 2007 to February 2010, overseeing operations for a 100-seat call center and managing a team of six managers to achieve billing accuracy for over 200,000 water accounts. Sherry's earlier experience includes a position as Call Center Manager at LexisNexis, where monitoring operational policies and call volume reporting were key responsibilities. Sherry holds a Bachelor of Science degree in Business Management from North Carolina Agricultural and Technical State University and has further education from Central Piedmont Community College.
Piedmont Natural Gas
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Piedmont Natural Gas Company, Inc. is an energy services company. The Company's principal business is the distribution of natural gas to residential, commercial, industrial and power generation customers in portions of North Carolina, South Carolina and Tennessee, including customers served by municipalities, which are its wholesale customers. The Company operates through three segments: regulated utility, regulated non-utility activities and unregulated non-utility activities. The regulated utility segment includes operating a natural gas distribution system. The regulated non-utility activities segment consists of its equity method investments in regulated energy-related joint ventures that are held by its subsidiaries. The unregulated non-utility activities segment consists primarily of its equity method investment in an unregulated energy-related joint venture that is held by its subsidiary.