John Baker is an experienced IT professional with a diverse background in technical support and system administration. Currently serving as IT Manager and Helpdesk Coordinator at Pierce Aluminum since December 2017, John has developed a strong skill set in managing IT operations. Previous experience includes working as a Windows System Administrator L2 at Rackspace, and as a Tier 2 Technical Support specialist at NewTek, where John assisted customers through various channels and troubleshot server and database issues. Additionally, John has held roles at ASAP Inc/AT&T and GoDaddy Inc, providing technical support and sales assistance for telecommunications and web services. John completed education at Snow College from 1999 to 2002.
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