Alison Eckes

Customer Experience Director - Programs And Services at Pierce County Library System

Alison Eckes is an experienced library professional currently serving as the Customer Experience Director for Programs and Services at Pierce County Library System since December 2021, having previously held the role of Customer Experience Manager in Public Operations. Prior to this, Alison worked at King County Library System from May 2014 to December 2021, where roles included Information Services Manager and various librarian positions focusing on children's and teen services. Earlier career experience includes serving as Youth Services Manager at Pauline Haass Public Library and Children's Services Librarian at Fond du Lac Public Library. Alison Eckes holds a Master of Library and Information Science from the University of Wisconsin-Milwaukee and a Bachelor of Arts in Journalism with a Spanish minor from the University of Wisconsin-Eau Claire.

Location

Seattle, United States

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Pierce County Library System

The nationally acclaimed Pierce County Library System serves 600,000 people throughout Pierce County with 19 libraries and online services. The system is the fourth largest in the state and is funded primarily through property taxes. People may choose from more than one million books, movies and other materials, as well as nearly half a million online/downloadable materials. Pierce County Library is committed to directing services in three primary areas: learning, enjoyment and community connection. Its services and programs spark success for Pierce County residents. More than a million people visit Pierce County Libraries each year. The Library provides services and programs directly to people in adult care facilities or who are homebound, and to children in child care centers and schools. Pierce County Libraries are located at Anderson Island, Bonney Lake, Buckley, DuPont, Eatonville, Fife, Gig Harbor, Graham, Key Center, Lakewood (temporarily closed), Milton/Edgewood, Orting, Parkland/Spanaway, Pierce County Library Administrative Center, South Hill, Steilacoom, Summit, Sumner, Tillicum and University Place. Pierce County Library is an independent municipal corporation and operates as a junior taxing district.


Employees

201-500

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