Monica Nixon

Monica Nixon has extensive experience in client services and account management at Pierce Group Benefits, where Monica has held multiple roles since August 2008, progressing from Service Specialist to Regional Client Services Manager. In their current position, Monica is responsible for supporting Account Executives, training new team members, and managing escalated client service needs. Prior roles included Senior Account Executive and Account Executive, focusing on organizing enrollment teams, coordinating annual enrollment processes, and serving as the main contact for clients. Earlier experience includes a position as Front Office Assistant at MedExpress from November 2006 to July 2008, and Monica holds a degree from Ohio Valley University.