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Cortnei Howard

Chief Operating Officer at Pigeonly

Cortnei Howard has a diverse work experience spanning multiple industries. Starting in 2008, they worked as an Administrative Assistant at Preferred Real Estate, where they handled telephone coverage and implemented accounting procedures. In 2009, they transitioned to Bank of America as a Teller, focusing on financial transactions, customer solutions, and sales opportunities. In 2011, Cortnei became the Founder of Chic Business Management, managing a hair salon and organizing travel events. Simultaneously, they joined Capital One as a Team Lead, answering customer calls, maintaining high customer satisfaction scores, and upselling. In 2014, Cortnei began their journey at Pigeonly, starting as a Customer Service Manager, responsible for talent acquisition, client focus, and collaboration. Cortnei later became the Director of Customer Success, leading a team of sales representatives and supervising management activities. Finally, in 2019, Cortnei became the Chief Operating Officer at Pigeonly, overseeing company operations and strategy.

Cortnei Howard attended the University of South Florida from 2008 to 2010, majoring in Business Administration and Management. However, it is not mentioned whether they obtained a degree during their time at this institution. Subsequently, Cortnei pursued extensive coursework in Business at Hillsborough Community College, although the specific duration of their enrollment is not provided.

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Previous companies

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Timeline

  • Chief Operating Officer

    August, 2019 - present

  • Director of Customer Success

    January, 2015

  • Customer Service Manager

    January, 2014

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